How do I send thank you emails to my donors?

After a donor makes a donation to your fundraising efforts,  you can send them your appreciation by sending them a thank you email. We offer a way to send a templated messing using your own email client. But you can also send emails directly from your participant center.

Step 1: Navigate to the Email Center

  • On the participant center dashboard, click SEND EMAIL on the purple navigation bar.
  • Towards the bottom of the page, click Click to send email through your participant center ⤵.

Step 2: Select your donors 

  Click on the video to expand.
  • In the recipient box, click Choose Contacts.
  • Select Filter By Group and choose Donors.
  • Click the checkbox next to the donors name or to Select all select the the very first checkbox.
  • Your donors email address should now be populated in the recipients box

Step 3: Compose Your Email

  • In the template drop-down field, select Donation Thank You - This will load a thank-you email template, which can be edited if you'd like.
  • If you wish to type your own instead from scratch, keep the template selected at Choose a sample message.

Step 4: Preview and Send Your Email

  • Click Preview & Send.
  • A pop up box will appear that will allow you to review what your email will look like.
  • Click Send on the top left of the preview.

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